Airpark Dodge Chrysler Jeep

I recently purchased from Airpark Dodge, and I have to say the experience was outstanding. From the moment I walked in, George took great care of me. He was professional, knowledgeable, and most importantly, his follow-up was excellent. George made sure all of my questions were answered, kept me updated every step of the way, and went above and beyond to make sure I was completely satisfied with my purchase. It’s rare to find someone so dedicated to customer service these days, but George truly stands out. If you’re looking for a smooth and stress-free car buying experience, I highly recommend asking for George at Airpark Dodge. You won’t be disappointed!

My husband and I just recently had a baby in September. We were looking for a safer secondary car as my husband had an older 2014 Jeep patriot (that we purchased from Airpark years ago) that I felt we needed to upgrade. Since we just had the baby, we were looking at cars but unable to go to the dealership as, anyone with a new baby will tell you, it’s a lot of work to leave the house! Since we’ve purchased cars through Airpark in the past, we knew that’s where we wanted to look for our next buy. We were able to find an amazing 2021 Nissan Rogue with low miles and in great condition (from what we could see) online. When showing interest in the car, the sales person, Ryan Budrewicz, went out of his way to bring the Nissan to us to test drive. It was amazing how he was willing to go above and beyond for us to accommodate our needs. We fell in love with the car and Airpark worked with us so we could do all the paperwork online. It was such a quick and easy process. In fact, it was so efficient, Ryan even delivered the car to us that night! I was so impressed with their dedication to helping us get a wonderful new (to us!) car that I feel safe having my baby in. This is our third time buying a car from Airpark and I would recommend it to anyone who’s looking for their next vehicle.

So if this review was just about the sales woman Nicole, it would have gotten 5 stars straight up. If you’re looking to buy a truck, I would def check her outs she was amazing, informative, understanding, and great to work with. Unfortunately the experiences the overall dealership was super below what I expected and wanted. I came in to look at a blue ford f150 they had on the lot. After spending 10 min looking at it, it was amazing… but looking under the truck, it had an oil leak, and every part of the suspension was completely rusted. After talking to the manager I came up with the idea if they changed out the suspension, added a lift kit and shocks, fix the oil leak, and made sure the extended warranty would cover any rusted parts for future problems I would do it. He agreed to it, but added it would be a leveling kit. I added I wanted a the shocks and he was hesitant. I do not understand how they would ever sell this vehicle here with all that rust. He said “someone won’t look under there”. Like bro. I asked him if I can write down every part of that suspension that is completely rusted. He said no, just doing the leveling kit not any other parts. So he started back peddling on parts. The shocks was a huge no to him, because he said they are a bit rusted, but after they crank them to take them off to put the blocks on…. The rust would come off. Clearly, someone doesn’t know what rust does to car parts, like bro the whole thing will break apart. And it was bad enough where I can peel rust off with my fingers. Then was the issue of the arm rest. It was literally nasty as hell, and they put a skrim cover on instead of cleaning it. At this point it got to be too many questions and red flags we left. I wish Nicole had a truck I would have purchased From her, but seriously how pushy and sleezy management is. No wonder people hate buying cars anymore. Attached are pictures of the rusted parts, most he said he would not change out and was trying to convince me to work on it because it would save him money because he wouldn’t have to pay the shop. The final kicker was he said. You’re buying a used car, it’s not gonna be perfect….. bruh for real. We know cars have issues but a 2020 with 70k miles shouldn’t have all these problems. Especially after being “inspected” by yall. As we were leaving we heard him kinda chewing the sales rep Nicole out. Dude let us leave, and she was not at fault for any of it. It was all him, he didn’t have any reason to blame her for any of it. Hope yall look under trucks for rust and on top for Hail damage…. Cause clearly they are hoping you don’t.

Got a great deal on a Ram truck. Salesman Zach was extremely helpful in making this deal happen. Everyone that we dealt with here was very friendly and professional, including Brian, Edgar and Martin. Took a little longer than we had hoped but the deal and the truck we got were worth it.

I called the dealership right at 8am and by about 9:30am I was there checking out the exact car I had been looking for. Steve Robinson already had it pulled up front and ready for a test drive, which I really appreciated. He got straight into the numbers and stayed realistic about what would actually work with what I wanted. It definitely took some back-and-forth to get where we needed to be, and I’ll be honest — it only got tougher for them because I didn’t want any extra add-ons or unnecessary warranties. Rob and Edgar stepped in to work through the final numbers, and at first, I wasn’t happy. But they stuck with it, took the time, and ultimately were able to get me a Mechanical Protection Plan at a price I could actually afford. By 12:30pm I was driving off the lot. Overall, I really appreciated how straightforward the process was. It wasn’t easy, but they worked with me and put me in the car I was looking for. Solid experience!