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Help Center

The Searchshop Help Center

Good questions deserve clear answers.

Whether you’re finding your next vehicle or listing one of your own, find clear guidance and support without the runaround.

Ready to sell your vehicle?Compare listing packages

Typical response time

Within 24h

Send us a message and the support team will usually reply within one day.

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Start with the right door.

A fast lane for the moments that usually need a little more context.

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Send us a message and we'll respond within 24 hours

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Report a Listing

Flag suspicious or fraudulent listings

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Dealer Support

Dedicated help for dealer partners

Dealer Resources

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Browse our complete collection of guides and tools

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Learn at your own pace.

Short, useful guides for every side of the marketplace.

For Buyers

Searching for Vehicles

Learn how to use filters, save searches, and find the perfect vehicle

Contacting Dealers

How to reach out to dealers, request quotes, and schedule viewings

Financing Options

Understand payment calculators and financing through dealers

Buying Safely

Tips for avoiding scams and verifying legitimate listings

For Sellers

Creating a Listing

Step-by-step guide to listing your vehicle for sale

Photo Tips

Take great photos that attract more buyers

Pricing Your Vehicle

Research market values and set competitive prices

Managing Inquiries

Respond to buyers and negotiate effectively

For Dealers

Inventory Management

Upload, update, and manage your vehicle listings

Lead Management

Track and respond to customer inquiries efficiently

Subscription Plans

Understand dealer packages and features

Account Settings

Manage your dealership profile and preferences

Still curious?

The details, decoded.

Search by a phrase or browse a category. Answers open in place so you never lose your trail.

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Searchshop Help Center

Find answers about browsing listings, reaching dealers, and your account. Learn about saved searches, comparisons, and loan tools. Can not find what you need? Use the contact form to reach our team.

Buyers can learn how to search, set up alerts, and save listings. Use Vehiscore to find vehicles that match your needs. You can also read about dealer reviews and pricing info.

Dealers can contact our team about listing information, inventory feeds, and partnership opportunities. Need help with a feed or a technical issue? Our support team is here to help.

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