I ultimately ended up finding a truck closer to home, but I still felt it was very important to leave this review. I have never dealt with a dealership that had this level of communication it was truly beyond expectations. Michael Bridges went above and beyond throughout the entire process. He worked incredibly hard, kept me informed every step of the way, and genuinely cared about helping me find the right truck. Even though the deal didn't work out simply due to distance, the effort, professionalism, and transparency were unmatched. I honestly wish they were closer to where | live. I can't thank Michael enough for all the time and hard work he put in to help me find a new truck. If you're considering this dealership, you'll be in excellent hands.

I recently purchased a used 2018 440i BMW from Abernethy Chrysler Dodge Jeep Ram, and the buying process was incredibly smooth. Everyone on the sales team was friendly, helpful, and willing to work with me every step of the way. They even delivered the car to my house 80 miles away, which made the experience even better. The car was spotless, had low mileage, and exactly what I was looking for. I would definitely buy another car from them and highly recommend their team!

Title: Horrible Experience with Abernethy Chrysler Jeep Dodge – Lied, Stolen Money, and Refusing Service I purchased my 2018 Jeep Compass on May 3, 2023, from Volkswagen in Gastonia, NC, and have had engine and oil consumption issues ever since. In December 2024, my vehicle was towed to Abernethy Chrysler Jeep Dodge in Lincolnton, NC, because I suspected the oil and coolant had mixed, contaminating the engine, hoses, fittings, radiator, and heater core. What followed was months of poor communication, unprofessionalism, and outright dishonesty. Lack of Communication and Unprofessional Behavior After my Jeep was towed to Abernethy on December 27, 2024, I was told they were backed up but would eventually tear down the car to find the cause. My extended warranty adjuster inspected the vehicle on January 22, 2025, taking photos and making a report. However, Abernethy never communicated the actual cause of failure to the warranty company. For three months, I was given excuse after excuse while my car sat at the dealership. When I finally got my vehicle back, I was informed Chrysler had provided a new engine, but I was responsible for the labor, hoses, and fittings. I was also told I needed a new radiator and heater core but to save money, they “tried flushing the system.” They claimed to have flushed the system 12 times, yet oil was still collecting in the coolant reservoir. Instead of fixing the issue, they sent me home with a gallon of coolant and told me to suck the oil out myself. Alcohol and Unprofessional Conduct During this ordeal, I witnessed disturbing unprofessional behavior. I found an empty pizza box and alcohol at the service writer’s desk. When I raised concerns, the service manager admitted this was a recurring issue, which raises serious concerns about the professionalism and safety of their operations. Lies and Clearing Engine Codes I recently discovered that Abernethy cleared engine codes on my vehicle, knowing that it had a faulty engine involved in a class action lawsuit. They ignored the root cause and returned the vehicle to me with unresolved issues. Retaliation and Refusal of Service When I raised concerns and mentioned media involvement, Abernethy’s response was to refuse further service on my vehicle. They had nothing to say once I stood up for myself, choosing to be silence rather than take accountability. Taking Advantage of Women and Consumers As a woman, I firmly believe Abernethy took advantage of me, assuming I wouldn’t ask questions or challenge their actions. But I won’t stay silent. I know I’m not the only one who has been treated this way by large corporations and dealerships that prey on consumers, especially women, by withholding information, misleading customers, and draining money without fixing real problems. Share Your Story and Demand Better I’m sharing my experience to encourage others who have been mistreated by Abernethy or other dealerships to come forward. Abernethy Chrysler Jeep Dodge has shown complete disregard for honesty, professionalism, and customer safety. If this happened to me, I know I’m not alone. Speak up, share your story, and demand better.

This is hands down the best car dealer to ever buy from!! Natalie Wolfe, Bob Koehler and Will Whitener are three of the best to buy a vehicle from, as this is our 4th vehicle purchased from them. They make buying a car very easy and pain free. They don't bs you in any way. There is no bs fee's being applied. Or anything being hidden in the paper work. They are like family to us now and this will always be our dealer to buy from. I would totally recommend this dealer to anyone looking to buy a new or used vehicle. Thanks again Abernethy for putting customers first and not your wallets. See you all on the next vehicle purchase!!

I will recommend Abernathy Lincolnton for service 100%. Kyle has taken very good care of my car and i feel comfortable when i call with questions and/or need help . Thanks Kyle 😊 And thank you to Newsome Tires in Newton for sending me here