Great experience working with Chris. He was responsive, straightforward, and followed through on what he promised. The process was smooth from start to finish and there were no surprise fees or last-minute changes. He communicated clearly and made everything easy. Whether you’re buying remotely or in person, he’s a solid and trustworthy salesperson. Would definitely recommend working with him.

The dealership and all the people there are awesome to deal with! There is definitely a culture of service and caring about customers. Savon was awesome! He made everything extremely easy as we navigated my deal. He even helped me get my bike rack onto my new car! The prices here are always some of the best, and all the people here are always willing to go the extra mile to make you happy.

I can’t express what a joy it was to do business with the entire dealership from start to finish. Everyone I came in contact with was engaging and lovely. As an older woman, I’m sure that can be a challenge sometime, but they made this as simple as I could’ve ever hoped for. This is a dealership I would like to do business with and continue to do so and by the way, I did get a car lol

Very happy with today’s service. Natasha was great to deal with, the work was relatively fast, always like the service video, the waiting area is comfortable and most importantly my 11 year old car did not need anything beyond the standard oil and similar work. Have been coming to 495 Mazda for years and attribute the good condition of my car to its service department.

I just bought a new Mazda with this dealership. Thursday I texted with Tim a few times, got quotes with and without trade in, and Friday I went in for the paperwork. Their offer was lower than almost everyone else, even after attempts at negotiations, and the one place with a lower price offered less for my trade in. So in the end, 495 Mazda was still the best deal for me. I’d already signed the paperwork with them before some places even got back to me with a quote! (Or they refused to quote without me making a visit.) When I got there on Friday morning, I met with Dom and Joe. Joe was the one who was with me through the test drive and remaining processes. It was a true pleasure to work with Joe. He showed me everything, including the radio and CarPlay, and the app. The dealership is also nice, with beverages and nice leather chairs. Pleasant place, all told. I’d probably do all my services with them in future if the drive up wasn’t such a pain - they are north of Boston. Still, I’ll definitely consider them when I need major work, if only because the people seem professional and the atmosphere is nice. Plus, they have many waiting customers, so they must be decent!