495 Chrysler Jeep Dodge Ram

RJ was great and very professional! Great staff, made the buying process easy. Would definitely recommend this dealership. The general manager Shah helped me build my perfect truck and ordering was a breeze. Shout out to Cody as well, very professional and personable.

I just wanted to thank the crew over at McGovern Jeep in Acton. First off, Ben Harr, who found exactly what I was looking for. And Jordan, who finished up with the financing. I was there Sunday night and drove away tonight, Tuesday with my Van. Thanks again, Ben. And thank you, Jordan. Tell your dad, I said hoora. Semper Fi. I would definitely recommend you guys in the future. Thanks Gerry B.

Here is my advice: do not purchase any hybrid or plug-in vehicle until Jeep has resolved this fire-related recall! “And most importantly, do not buy from this dealership!” In February 2025, I leased my Jeep Wrangler 4xe plug-in hybrid from this dealership and had an excellent experience at the time, especially with the General Manager, who was attentive and professional. However, one year later, I returned to address an official recall related to the high-voltage battery — a recall associated with a fire risk, widely publicized, involving reports of vehicles of the same model spontaneously catching fire according to public information. Since then, I have scheduled service multiple times. Each time, I receive a call one day prior informing me that only a software update will be performed and that, if it does not resolve the issue, the vehicle may become undrivable and could remain out of service for up to 60 days due to the lack of a replacement battery. Even though this is a safety recall involving a potential fire risk, and even though I am under a lease contract and depend exclusively on this vehicle, the possibility of a loaner vehicle has been denied should my car become unavailable. Recently, I received a message from the dealership stating that the necessary parts were available and that I should schedule service as soon as possible. I scheduled the appointment, but once again, one day before the visit, I was informed that no battery was available and that the vehicle could remain inoperable for up to two months. On February 14, I personally went to the dealership. When I requested a solution in case the vehicle became unusable due to the recall, I was advised by the same General Manager to rent a car at my own expense. When I questioned this situation, he told me to “seek my legal rights” and stated that Jeep has a legal team prepared. At this time, the recall remains unresolved, with no concrete timeline for a definitive repair. I continue making regular lease payments while facing the possibility of being without a vehicle for an extended period due to a manufacturer-recognized safety issue. My initial experience was very positive, but the handling of this specific situation — involving a safety recall related to fire risk — has been deeply distressing and exhausting, as I feel completely unsupported by the dealership.

First time here and very happy with all the service I received! Ray in service was very pleasant throughout the process and had my Jeep back to normal that day! The billing manager was also very nice and checked me out quickly. When I walked out Ray had my Jeep at the door all heated up and CLEANED! I will definitely be using this dealership for any future maintanaince!!

I’m in the construction industry and have driven lots of trucks . I wouldn’t say I was any type of truck guy ford Chevy dodge etc . I went to 495 dodge because it was recommended by a friend and I saw a truck I thought I liked. I went in was greeted by the staff and no pressured and they let me take it for a test drive. The truck was awesome rode very nice extra heavy duty and all the bells and whistles. More importantly was the way my wife and I were treated during the entire process . They made us feel comfortable and not pressured at all . Which is very important to me. We got a great deal and were very happy with the entire experience . Buying anything right now is tough so having the experience be comfortable is a great relief . I wouldn’t say recommend 495 dodge Chrysler jeep to anyone looking to buy a new or used car or truck Thank you Colin F