Bish's RV American Fork, UT

Loved buying from Bish’s. Easton was great helping answer all our questions. The whole process was super smooth, and they weren’t pushy about buying. Their prices are very good. Parts department was friendly and helpful. Finance was a breeze. I feel really good about the deal I got. Highly recommend buying from them.

Stopped in to see if they had a mount for my camera monitor that would suction cup to my window. Kevin went into the back and pulled one off of another camera for me, and it’s exactly what I was looking for. So excited to have my camera right where I want it. While he was back there looking, Lance was answering all of my questions. I’m newer to RVing and it was super helpful to hear all the things he had to say. They both gave me some great tips and advice, which I really appreciated. They were happy to help, knowledgeable and so helpful. The store had a ton of RV products and I grabbed some sealant to make sure I avoid any leaks this year. Would highly recommend the guys at Bish’s AF. I’ll be back in a few weeks for an annual service to make sure my trailer is running properly.

My wife’s family has always cherished camping, making it a treasured tradition for nearly every holiday. After marrying, we eagerly joined them but always stayed in her parents’ trailer. Anyone who’s camped in a small space knows how quickly it can become challenging—especially sharing with family. So, when my wife excitedly said, “We should buy our own trailer!” it seemed perfect for creating our family memories. We visited dealership after dealership, touring countless trailers until they blended together. One day, my wife burst through the door exclaiming, “I found the perfect trailer!” Her excitement was contagious, and we immediately planned to see it. At Bish’s RV, the salesperson warmly showed us the trailer. I specifically asked about an inverter, and she assured me it was “wired for one but doesn’t include it.” Comfortable with that, we discussed financing. She confidently promised they could beat any other bank by 50%, an offer that seemed fantastic. We slept on it and, convinced we’d found our dream trailer, returned the next day to complete the paperwork. After clearly agreeing on our maximum affordable payment, we were shocked to see the actual payment higher than agreed. Despite this, we moved forward, eager for joyful camping memories. Our excitement quickly turned to frustration. During our first trip, we found water leaking beneath the trailer when flushing the black tank. Disappointed, we returned it to Bish’s RV, who also replaced a missing dust cap. With hopes restored, we believed our troubles were over. However, while winterizing, we discovered the water heater bypass valve wasn’t functioning, forcing another visit. The following season brought more disappointment—the water heater wouldn’t start. After a week-long stay at the dealership, we learned it was due to loose wiring. Our breaking point came on our most recent outing. My daughter sat down, and the bench collapsed beneath her. Her shock deeply saddened me. Inspecting further, I found the supports poorly stapled, careless and avoidable. Later, my wife quietly asked, “Does the fridge look strange?” Our hearts sank as we saw it falling into the cabinet, shattering our dreams of joyful, relaxing trips. Feeling disheartened, we contacted BishFix. Despite the warranty, they required a $190 upfront fee. We reluctantly paid, enduring a month of delays and frustrations as the technician awaited BishFix authorization. Another traumatic moment was the door lock failing, locking us out. Since we live in our trailer full-time due to my wife’s role as a camp host, this was more than inconvenient—it was terrifying. After dinner with family, we found the key spinning uselessly in the lock. Panic overwhelmed my youngest daughter, who had a heartbreaking panic attack. Roadside assistance repeatedly asked for my details, promising callbacks but never helping. Desperate and exhausted, I pushed out a window screen and lifted my nephew inside to unlock the door. Finally, I drove an hour and a half to Bish’s RV to speak directly with someone. After repeatedly explaining our situation, feeling unheard and overlooked, they arranged for a technician the next day. Upon arrival, the technician confirmed my suspicion that the blinds were installed backward. The always polite and professional service desk employee promised the Regional Manager would contact me. When he did, rather than providing solutions, he shared unrelated frustrations about delays on his expensive home project. Feeling even more unheard and dismissed, he eventually promised to evaluate our trailer’s current value, leaving us waiting again. We’ve documented numerous build-quality issues, heartbreakingly evident from our very first trips. Photos show these issues clearly, but the emotional toll—the disappointment, broken promises, and seeing my family’s excitement dashed repeatedly—is immeasurable. Even the door, randomly locking or refusing to open, symbolizes our experience. We share this hoping other families can avoid the heartache we’ve endured.

I had a $1000 maintenance scheduled for my 2021 Grand Design Trailer. General routine stuff. Before my appointment I went in to find out when I should have my wheel bearings repacked as I was thinking about adding that to my work order.. The lady at the service counter said, "I don't know". I asked her if she could go ask a mechanic. She told me that she wasn't allowed to disturb them while they were working. I asked her if anyone else would know. She said no. I then restated by saying, "You mean you can't just run back there and ask one of your technicians really quick? If they need to be repacked, I would like to add that onto my work order". She said, with a sarcastic tone, "I can........?" meaning, I can but I won't. I said, "Ok then I will be glad to give my money to someone else. There are plenty of other trailer dealers that would love my business two or three times a year". And she said, "ok". and so I walked away. I don't know the lady's name but she was kind of "butch" and came across as all business. I do not mean "Butch" in a derogatory way, I just don't know what other word to use. Because of that experince, I took my business and money else where. When they were owned by Stuarts, they were great. I went there at least three times a year. No more. Those trailers can sit on there lot and continue to collect dust. It's a buyers market and service.

First time buying an RV. Great experience! Nick helped us find the perfect fit for our needs. He is very knowledgeable about all the amenities. Ryan helped us get financed and got us the best deal. Jeff did a complete walkthrough with us to show us everything and made us feel comfortable before leaving. I would recommend Bish’s RV to anyone!!!!