MERCEDES WAS AWESOME AND EVERYONE AT RECREATION RV! Hands down best rv shop in north myrtle beach area. Im a mechanic and business owner these people know how to treat you, work with you unlike most big box retailers. Locally owned and operated. Couldn't of asked for a better experience.

Hands down, best experience with RV shopping and purchasing! This was our second travel trailer purchase and from the moment we set foot on the property we got down to business looking at campers. Within an hour, our application was complete and 20 min later we were approved. No hidden agendas, no delay in our service, no hassle to buy services we didnt want, and no rediculous fees...and it was absolutely wonderful. Mercedes and Artie were a dream to work with! To the point and did what they could to make our experience quick and professional without all the over selling bull you usually have to deal with. Thank you so much for making this experience enjoyable! I will most definitely recommend Recreation USA Long, SC to anyone looking to purchase a camper.

A long overdue review for the Recreation USA team. In October we were in the market for a new camper that was finally one that fit our families needs. We went to the expo looking for a used camper and met Billy Burr, and toured some used campers that didn’t quite fit the bill. We then toured some new campers and found one that was perfect for our needs. They were able to get us in and out with our camper in the same day delivered to our site at ocean lakes. Thankful for the time and opportunity to work with them.

*** RUN AWAY*** Our Story with Recreation USA- Purchased a brand new Wildwood. They put on their customer service face and went to sale. We believed the “family owned, customer first” approach they were putting out but boy were we wrong. We used the camper 1 time later that month after the sale July 2024 and then put it under a covered metal carport style storage with a vinyl full enclosed cover over it to protect the sides. (Fully Winterized) 6 months later we get it out and get it ready for our 2nd ever trip in a new camper. While still in my yard the EZ pitch arms snap on the awning due to rust which almost sends the awning over the roof. We call around everywhere locally and they say “8 weeks out for repairs” we don’t have 8 weeks so we buy the parts and repair it. No big deal, $600 worth of parts on a “brand new camper” We got on the trip. First night the toilet valve leaks in the floor and the toilet won’t stop running. We call out a Mobil service tech, $250 later it’s fixed. We try to submit a claim with this aftermarket warranty company that is supposedly available 24/7 365- wrong. They don’t work weekends and that is when most people are out. They also don’t reimburse for work that was done without pre approval. So you have to decide to live with a problem for several days or not get paid back from the warranty company that costed over $4,000. Which also come to find out according to Camping world RV service dept, it’s the worst to deal with. So then another night passes. It rains and water comes all inside the camper from the slide out area. Once again, brand new camper, stored properly. Come to find out it has a hole in the membrane on the slide out and previous water damage from its time at the dealership sitting on the lot. I didn’t think to check that at the dealer and evidently they didn’t either. So we send an email, call Juli, call Kevin, Call Art I believe that was his name (nice guy). The service manager Kevin calls me. Talks to me. Reassures me they will get this stuff resolved and scheduled an appointment for June 9th. They are “so sorry” they claim this isn’t like them. They understand my frustrations. I sent pictures, videos etc to their service department like I was asked and get no response. We schedule a vacation in Myrtle Beach at a campground expecting to drop our camper off on June 9th to have these issues resolved. I call to speak to Kevin and he won’t get on the phone to confirm my appointment. He Returned none of my phone calls and ghosted me. No one in the service department could confirm I had an appointment nor knew what I was calling about. They had no communications on the issues and no knowledge of any of this. We take the vacation, call on Monday the 9th, same response, same outcome. So we decide not to leave the camper 5 hours from home with a company that does not do what they say they are going to do. Recreation USA sold us a “new camper” with extensive water damage, other minor damage, mislead us, misguided us. I’m not sure what exactly my options are moving forward. You have been warned. You have been shown proof and more importantly I appreciate you all reading this long review. The deal may seem great and the smile seem genuine. But I promise you that they are not there for you after the sale. Also you’ll notice several bad reviews specifically mentioning Kevin and that seems to be a very consistent failure on Recreation USA’s part. Recreation USA Now gets to post the generic- We are sorry to hear about this. Please give us a call. Message.

I had been looking for a particular toy hauler online for a while when I found two of them at the Longs location of Recreation USA. Jonathan was great to work with and patient with us as it took a little longer than expected for us to get back and finalize the deal. Brad answered all our questions, took care of the final details during the walk through and set up the hitch perfectly. We had a wonderful buying experience!