MarineMax Houston

⭐️⭐️⭐️⭐️⭐️ Five-Star Review I recently worked with Skip Pillsbury at MarineMax Houston (Seabrook, Texas location) and I cannot say enough good things about the experience. Skip was extremely knowledgeable about every boat we looked at, spent ample time walking me through all the details, and made sure everything was done on time. After the sale, he provided exceptional post-sales support, always available to answer my questions and help with next steps. From start to finish, Skip was professional, patient, and genuinely invested in helping me find the right boat rather than just making a sale. If you’re in the market for a new or brokered boat, I highly recommend working with Skip Pillsbury at MarineMax Houston (Seabrook, Texas location) — you’ll be in great hands. Thank you, Skip, for making the process smooth, enjoyable, and stress-free — it’s been truly appreciated!

I just purchased this beauty from MarineMax in Houston. This was a remote brokerage sale. I live in Maryland. Paul at MarineMax was fantastic! He helped with several remediation issues on my behalf, including trailer repairs and transport. Extremely satisfied with the experience. Thank you Paul and MarineMax!

3rd time is a charm. We've bought 3 boats from MarineMax Houston and the buying experience keeps getting better every time. I traded in a boat for a 32' Aviara AV-32 and couldn't be happier. Great boat for our needs. Very smooth transaction, and the boat was presented in pristine condition. Johnny Timmons (Sales), Wayne Spradley (Finance) and Jake (Service) work so well together on making the buying experience as great as it can get.

I’m providing this account of our experience with Marine Max employees, in order to help boaters in deciding which dealer they want to do business with. We have been working toward a fair damage settlement with Marine Max, but their insistence that we sign a non-disclosure agreement, in order to cover up the behavior of their employees, has brought us to this point. They were given a choice to remove that stipulation from our settlement agreement, and they chose not to. I have included a copy of the accident report, which I filed with the proper state law enforcement dept, below. Here, I will share some additional details, not included in the report. Firstly, we are grateful that no one was hurt, or killed. It was terrifying to have a boat, probably 10-12 tons loaded, nearly run over us, in our 1.25 ton runabout. Even so, we felt the two boats, tied off together in a busy, narrow channel, presented a hazard to everyone involved, as well as passing traffic, we decided , in the interest of safety, not to call law enforcement to the scene, even though my wife smelled cannabis from the Nautique. If we had called the game warden, he would have likely arrested at least the pilot, and possibly others on the G25, a $400K boat, owned and operated by Marine Max. After Marine Max inspected the damage on both boats, they realized that their employees had concocted a lie, claiming that we caused the accident. Marine Max had the boat dry docked, at a nearby marina. This is what may have led the Marine Max employees to think they could collectively lie about who was at fault. It’s possible they didn’t pull the boat out of the water-the marina did, so they didn’t see the hole in the hull, on the bottom of the boat. The damages left no doubt about what had happened. Our initial repair estimate was ~$5K, but it grew to just under $10K, after the hull was dusted with graphite, revealing that the hull was spider cracked in a large area, beneath the gunnel. Our contact at Marine Max, an area manager, was professional and helpful, suggesting that he may be able to get us a new boat, given the damage on our one month old 2024 Yamaha AR195 boat was so extensive. He even found one, in their inventory. Unfortunately, a higher up squashed that suggestion, after we had paused the repair work on our boat, while awaiting a decision on the replacement. Our request to halt repairs was not appreciated by the service manager at the repair shop, and our boat was, of course, pulled out of the shop, and placed behind other repair work. At that point, I felt a 10% diminished value compensation was in order, at a minimum. After all this...nearly having my Wife and I injured or easily killed, and our not lawyering up, as many would do against a big worldwide chain like Marine Max, or calling law enforcement to the scene of the accident, they came back at 40% of what I asked for, offering $2K, in diminished value, plus the repair bill. They put an incompetent, probably inebriated pilot at the helm of a 12 ton boat, who keeled us, nearly ran us over and sunk us, then decided it would be a good idea to nickle and dime the situation. All this also ended our season after just a few outings in our new boat. To add to the questionable business ethics, I saw what appeared to be the exact same Nautique Paragon G25 that keeled us, listed for sale at the Austin store, where I was informed the boat had been moved, listed for sale, in mid October, over 3 weeks after the wreck. There was an extensive, 16 page ad, including 54 photos, but no mention that the boat had been driven over another boat, and had a hole in the hull, near the keel and well below the water line, repaired. Copy of the report I filed with Texas Parks and Wildlife is available to public request.

Let me tell you something folks about Mr Fernando at FCJ Marine. He's very knowledgeable and he takes his time explains everything in detail to you his staff is amazing his work ethic is spot on so I highly recommend if you have an issue with your boat Fernando's the guy. Thank you for your service. This is a five-star business I highly recommend him.