Central Kentucky Motorsports

Bought a demo Segway villain from Cameron and it was a great experience. First Powersports purchase and went smoothly. They helped with financing, and answered almost all my questions. Parts and service even stayed 2 hours past close to put on my accessories so I didn’t have to make the almost 3 hour drive back without it. Highly recommend.

I purchased a new Zero Motorcycle from the dealership. Tony in sales spearheaded the process along with Logan. The experience was excellent from start to finish. Very easy to do business with from out of state. In addition, the best pricing and I did my research. No haggling, just the best pricing without a bunch of add-ons. Highly recommend!!!!!!!!!!!

If this review was based solely on the buying experience it would have been a 4 or 5 star review. The true nightmare with this unethical greedy business began a few weeks after purchase. They are very courteous and pleasant when making a sale and taking your money. But the customer focused business model ends there. I am a 55 year old retired Army First Sergeant who arrived in Kentucky in early January to start work at Baptist Hospital here in Lexington as a traveling Radiology Tech. Renting a house only 2 miles from the hospital I thought an inexpensive motor scooter would make for a good commuting solution. Found Central Kentucky Motorsports on a local google search. Visited their showroom and found a $1700 TaoTao Pilot 150cc motor scooter that I thought would work well. Made the purchase that day and had a pleasant buying experience. Also purchased a moderately priced helmet (very glad I did) and riding gloves. The bike was fully assembled and the only thing I did was put gasoline in the tank. I made no modifications or attempted any mechanical services. The bike ran well, and I was very pleased with how it handled. I made 4 round trips to the hospital over the next week and a half pulling the bike into the same fourth level parking garage parking spot to the left at the top of the ramp. On my 5th trip at 7:30 AM I arrived at the fourth-floor parking garage and all the parking spots to the left were full. Traveling at 5 mph or less I turned the bike to make a hard right to enter an inner deck parking spot and the bike jumped to full throttle with no input from me. I was accelerated into the concrete parking deck wall at an unknown high rate of speed. I went headfirst into the wall and was rendered unconscious and suffered a concussion, broken left big toe, nerve and ligament damage to my right hand. I approached Central Kentucky Motorsports about the bike malfunction in the hope they could find the source of the fault and replace the bike or refund the purchase. There are only two possible options to what happened that morning either operator error or the bike malfunctioned. I contacted hospital security after I was released to see if they have security cameras on the fourth floor of the parking deck and they said they did not. For an operator error it would mean I was either inexperienced (I have 40+ years' experience riding motorcycles and dirt bikes), intoxicated (I don't drink and it was 7:30 AM and I was arriving for my hospital shift) (also the hospital ran a blood screen for drugs/alcohol as part of protocol) or I was reckless (I was driving at a very slow rate of speed). I am 100% certain that the bike malfunctioned. I just do not know the origin or cause of the malfunction. The person at Central Kentucky Motorsports that I sat down and spoke with about the bike was the day manager Logan. He seemed to be listening to everything I was telling him about the incident. I provided him copies of the police report on the accident, showed him the medical records for my stay and brought the bike to the service department to have them inspect it for the cause of the malfunction. I left the bike with them and Logan told me that he would contact me after he spoke with the owners on how they would address the issue. Logan called me a few days later and said that he had huddled with the other managers and owners, and they had decided that there was no way to prove that the bike malfunctioned or that what I was telling them was the truth. They offered me an employee discount on a new purchase. This was beyond offensive to me, first that I was basically being accused of lying when I was nothing but honest from the start. I was never attempting to secure any form of payment for my injuries or lost work time although I felt I was 100% entitled to from a product liability standpoint. I believe their motives are even worse than that. I think they did believe me but that I had no way to prove that the bike malfunctioned. They have no morals and burned me for a $1700 scooter.

Great experience in purchasing new Motorcycles! Logan took great care of me and made the process so easy. Highly recommend

Absolutely terrible place. “Tire sale” but the tires alone cost more than what I had the same one mounted and balanced for last year at etown powersports!! Jacob priced the tires. I have paperwork from etown powersports with the total being $301.57. Mounted and balanced brand new road 6. Then I wanted a used MT-09 they had but they won’t cut you any kind of deal whatsoever and tell you to go somewhere else if you don’t like it. Salesman name is Tyler. Used to like the place but nope! I’ll stick with etown powersports