Broadway Auto Mall

Bought a car from them two months ago. Anthony was a great salesman & did his best to get me into the car I wanted. I’ve paid all of my payments on time besides the most recent one because it’s broke down. They paid to have it towed from Springfield to the lot, diagnosed it, and are replacing my transmission 100% free. So I’m extremely happy with all of that. Problem is, I went to get a few things out of my car (I was in the process of moving so all of my belongings were in there) and the homeless ransacked it. All of my clothing, shoes & everything else. In there was destroyed. My fiancés prescription medications were stolen as well. Luckily these things are replaceable I just think it’s ridiculous they don’t lock the back lot, the vehicles in it, or have cameras back there.

I am a repeat and will be a Continued customer Kevin is awesome so I do recommend working with him. I will always buy here. Thanks guys.

Broadway Auto Mall isn’t the place you go for shiny floors, free cupcakes, or a salesman who calls you “buddy.” It’s the place you go when you want a car and don’t feel like being lied to before lunch. Works for me. Two months ago, I brought my daughter here. I fully expected the usual car-lot performance: the smile, the handshake, the “this one was owned by a little old lady who only drove it to church.” Instead, I got Anthony—who greeted us with all the enthusiasm of a man who refuses to sell garbage and doesn’t feel the need to sing about it. At first, I wasn’t sure if I liked him or if he was just allergic to nonsense. Turns out he’s just direct. He said he wouldn’t sell us anything he hadn’t personally driven and couldn’t vouch for. I’ve had other salesmen say the same thing—usually right before trying to convince me a dying transmission is “a personality trait.” Not this guy. Everything he said about the car matched exactly what the car actually was. Mechanically solid, reliable, and zero theatrics. My daughter drove off that day in the first and only car he brought up, and shocker—it has been perfect. Not “perfect for a used car.” I mean perfect, period. And if something were to go wrong, Broadway actually fixes problems instead of pretending they’re “quirks.” I respect that level of adult behavior. Fast-forward: I needed a car in a hurry. I returned to the only place where I didn’t need to mentally prepare for battle. Within an hour, paperwork was done and I was driving home. Next year I’m bringing my twins for their 16th birthday cars, so clearly I trust them more than I trust most relatives. Here’s the summary for anyone skimming: If you want a salesman who hands you a bowl of sugar-coated promises and hopes you don’t notice the engine light, go somewhere else. If you want the guy who hands you a bowl of Chex Mix and tells you whether the car is worth a damn—go see Anthony. He’s direct, blunt, and honest. He won’t sell you junk. He won’t waste your time. And he definitely won’t pretend a lemon is a luxury vehicle “if you just believe in yourself.” 10/10. Would recommend.

I had a great experience working with Christian at the dealership. He was very helpful, patient, and honest throughout the whole process. He took the time to answer all my questions and made everything smooth and stress-free. I really appreciate his professionalism and would definitely recommend asking for Christian if you’re looking for a car.

Danny Cortes was the best salesman I've dealt with. Went above and beyond to help me get into a vehicle!!! Go see him if your looking for a good vehicle and excellent service