Paid cash for a 2016 Cadillac..came with one destroyed key fob "cost me 275$ for a new one .also had a dead battery in key fob $13 same day..waited months for my title which he wrote the wrong address on so I had to figure that out.plus the day the purchased the car he said I'll order you a front license plate bracket. Never heard from him stopped in 2 months later he said oh sorry I forgot I'll do it today..it's now 7 months later and guess what......still no word on my license plate bracket..Tom tells you what you want to hear to get the deal done..after that good luck .would Definitely not recommend his car lot
Jean Nielsen
a year ago
They accepted a jountly owned vehicle witj a forged signature in April 2024. They never contacted other vehicle owner for consent or to even verify that the title was signed by the co-owner. They accepted stolen property. If you bought a 2012 hyundai Tuscan that is metallic light bluish silver than yoy bought a stolen vehicle with a civil suit against the dealer. It also needs approximately $3000 in repairs, starting with fuel punp, springs on front end and more. It is currently not safe to drive.
My ex traded in the Tuscan due to the issues without my consent.
Return the vehicle to dealer.
Also, get inspection done on any used car you purchase; its worth the $100.00 to not end up dead in a used car that is not safe to drive.
Michelle Brown
4 years ago
I wasted 4 hours of driving on a lie from Tom. Tom told me the vehicle was priced at $13,900 and I asked if he would negotiate if I brought cash and assured me he would. I found it had been for sale with another car lot at $12,500 just a few months prior with same odometer reading so I know he must have purchased well under that price. After I drove the 2 hours to his business he informed me he incorrectly stated the price and it was actually $14,900 but he'd give it to me at 13,900, ugh! I believe his nice "act"is what gives used car salesmen the stereotype. Topping it off, the vehicle was thick with rust underneath and I fear the subframe was damaged from it. Beware the "nice guy midwest accent" and any promises made by phone.
The Lame Trapper
6 years ago
Tom was a nice guy. Unfortunately they sold me a van that's giving me alot of problems 5 months later. I called and was told he would help me out with a different transmission, (that had 70k miles on it) for not much of a discount.I asked him if he could do better and he said he will call me right back. I never got a call back. Well I just bought a new transmission and the engine just started acting funny. My 10k van just cost me an extra 4k. I don't think I will be buying or recommending them again. Cars look great on the outside but the internals might not last you.
Starrett Elvin
8 years ago
I bought a car in February of 2015 from them. By September the transmission went out due to heavy stop leak and other stuff put in it the antifreeze line blew up in the trans. October 2016 the timing cover blew because all of the stop leak finally gave out. Now the car sits in a garage and doesn't move. DO NOT BUY FROM THESE GUYS! They will say it's a great car but in all reality it is garbage. Over $3000 in just repairs in 2 years it's not even upkeep (oil change, tune up, etc). These guys are horrible.
Find your next car at Auto Outlets USA in Rockford, IL
About Auto Outlets Usa
1625 E Riverside Blvd,, Rockford, Illinois
Hours
Monday 10:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 10:00 AM - 7:00 PM
Thursday 10:00 AM - 7:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 4:30 PM
4.0(39)Google reviewsFetched
Paid cash for a 2016 Cadillac..came with one destroyed key fob "cost me 275$ for a new one .also had a dead battery in key fob $13 same day..waited months for my title which he wrote the wrong address on so I had to figure that out.plus the day the purchased the car he said I'll order you a front license plate bracket. Never heard from him stopped in 2 months later he said oh sorry I forgot I'll do it today..it's now 7 months later and guess what......still no word on my license plate bracket..Tom tells you what you want to hear to get the deal done..after that good luck .would Definitely not recommend his car lot
They accepted a jountly owned vehicle witj a forged signature in April 2024. They never contacted other vehicle owner for consent or to even verify that the title was signed by the co-owner. They accepted stolen property. If you bought a 2012 hyundai Tuscan that is metallic light bluish silver than yoy bought a stolen vehicle with a civil suit against the dealer. It also needs approximately $3000 in repairs, starting with fuel punp, springs on front end and more. It is currently not safe to drive.
My ex traded in the Tuscan due to the issues without my consent.
Return the vehicle to dealer.
Also, get inspection done on any used car you purchase; its worth the $100.00 to not end up dead in a used car that is not safe to drive.
Frequently Asked Questions: Auto Outlets Usa
Does Auto Outlets Usa offer financing?+
Auto Outlets Usa works with financing partners to help buyers secure loans for cars and trucks. Contact Auto Outlets Usa to ask about current financing promotions, available lenders, and whether pre-qualification is available. You can also use Searchshop's built-in payment estimator on any listing to model monthly payments before reaching out.
Where is Auto Outlets Usa located?+
Auto Outlets Usa is located at 1625 E Riverside Blvd,, Rockford, Illinois, 61114. They serve buyers in Rockford, Illinois and surrounding areas.
What cars and trucks does Auto Outlets Usa sell?+
Auto Outlets Usa specializes in cars and trucks. Browse their full inventory on Searchshop to see all available listings with year, make, model, photos, and pricing.
How do I contact Auto Outlets Usa?+
You can contact Auto Outlets Usa through the contact form or reveal their phone number on their Searchshop profile page. Include the year, make, and model you are interested in for a faster response.
Does Auto Outlets Usa accept trade-ins?+
Many auto dealers accept trade-ins as part of a purchase. Contact Auto Outlets Usa directly to ask about their trade-in program, how they value trade-in units, and how a trade-in would apply toward your next auto purchase.
Auto Buyer's Guide – Auto Outlets Usa
Shopping for a vehicle at Auto Outlets Usa in Rockford, Illinois? Follow these steps to buy with confidence.
1
Pull the vehicle history report
Run a CARFAX or AutoCheck report using the VIN before you visit. Look for accident history, odometer rollbacks, and title brands like salvage or flood. Ask Auto Outlets Usa if a report is available for any listing.
2
Take a thorough test drive
Drive on both city streets and the highway. Accelerate hard. Brake firmly. Listen for any clunks, vibrations, or warning lights. Test the AC, heat, and all electronics during the drive.
3
Inspect for hidden wear
Check for uneven panel gaps, mismatched paint, or overspray — signs of past bodywork. Push on each corner of the car to test the shocks. Look underneath for frame damage, fluid leaks, or rust.
4
Get a pre-purchase inspection
Have a trusted mechanic inspect any used vehicle before you buy. A $100–$150 PPI can uncover issues that save you thousands. Ask Auto Outlets Usa if a third-party inspection is permitted.
5
Negotiate the out-the-door price
Focus on the total out-the-door price, not the monthly payment. Understand every fee on the sales contract before signing. Dealer add-ons like paint protection and VIN etching are negotiable at Auto Outlets Usa.
How to Finance a Auto at Auto Outlets Usa
Auto financing is competitive. A little preparation before visiting Auto Outlets Usa in Rockford, Illinois puts you in a stronger position.
Typical Loan Terms
48 to 72 months is most common. Shorter terms cost less in total interest.
Down Payment
10% to 20% down reduces your monthly payment and improves your loan terms.
Pro Tip
Get pre-approved by your bank before visiting Auto Outlets Usa — it gives you a rate to compare against dealer financing.
Lender Advice
Get pre-approved by your bank or credit union before visiting Auto Outlets Usa. It takes 15 minutes and gives you a rate benchmark. Dealer financing can sometimes beat bank rates — but only if you have a number to compare against.
Questions to Ask Auto Outlets Usa About Financing
What is the out-the-door price including all taxes, title, and dealer fees?
Are any manufacturer incentives or rebates currently available on this model?
Is gap insurance offered, and what does it cost?
What extended warranty options are available, and what do they cover?
Is the price negotiable if I arrange my own financing?
About Auto Outlets Usa
Auto Outlets Usa is a auto dealer in Rockford, Illinois listed on Searchshop. Browse their full cars and trucks inventory, view detailed photos, compare prices, and get in contact directly from this page. Searchshop aggregates auto dealer listings across the country so you can compare stock and pricing in one place before you visit or call.
Buyers in and around Rockford, Illinois can browse the full inventory at Auto Outlets Usa, read verified buyer reviews, and reach out through the contact form on this page. Each listing at Auto Outlets Usa shows year, make, model, condition, mileage or hours, and current asking price. Use the monthly payment estimator on any listing to model financing before stepping on the lot.
Auto Outlets Usa Inventory
The inventory at Auto Outlets Usa is updated regularly on Searchshop. Each listing shows high-resolution photos alongside the year, make, model, trim, and price. Mileage, condition notes, and available options are listed on each vehicle detail page. A built-in loan calculator lets you estimate your monthly payment based on purchase price, down payment, and loan term before you call or visit. Save listings you like to compare them side by side. If a unit you are interested in is no longer showing, contact Auto Outlets Usa directly — dealers often have incoming trades and new arrivals not yet listed.
Why Shop for a Auto in Illinois
Buying from a local auto dealer in Illinois has practical advantages. Local dealers handle state title, registration, and sales tax in-house. Warranty and service work are easier to coordinate nearby. Local dealers carry inventory suited to the region — autos suited to local roads and conditions. Visiting in person lets you inspect and test ride before you commit. Use the Searchshop dealer directory to compare Illinois auto dealers by city, brand, or inventory.
Contact Auto Outlets Usa
Use the contact form on this page to ask about a specific listing, request more photos, or schedule a visit. Include the year, make, and model for a faster response. Ask about trade-in valuations, financing promotions, and upcoming inventory. Auto Outlets Usa is in the Searchshop auto dealer directory serving Rockford, Illinois and surrounding areas. Browse other auto dealers on Searchshop to compare inventory and pricing near you.
I wasted 4 hours of driving on a lie from Tom. Tom told me the vehicle was priced at $13,900 and I asked if he would negotiate if I brought cash and assured me he would. I found it had been for sale with another car lot at $12,500 just a few months prior with same odometer reading so I know he must have purchased well under that price. After I drove the 2 hours to his business he informed me he incorrectly stated the price and it was actually $14,900 but he'd give it to me at 13,900, ugh! I believe his nice "act"is what gives used car salesmen the stereotype. Topping it off, the vehicle was thick with rust underneath and I fear the subframe was damaged from it. Beware the "nice guy midwest accent" and any promises made by phone.
No inventory is currently listed on Searchshop for this dealer in this category.