Great Store. Great people. Today I went in for a leaky Tire. They were able to problem solve where the slow Leak was coming from and gave me options. And what would be the most cost-effective next Step. I agreed to put on a new tire and ordered my Tire today. I love their clear communication and upfront pricing with their customers. I highly recommend stopping by to check out this amazing BMW dealership

Great dealership! Hung was great to deal with and had no issues working everything through emails because I was out of state. Brought my bike in and everything was exactly as they said. I was in and out in a couple of hours. One of the best experiences I have had with a motorcycle dealer.

Scheduled my son’s bike to come in for service because the rear wheel was making noise out of the wheel bearing. Brought it in and the service advisor heard the noise which was super loud at this time because we rode it all the way to the dealership. Service advisor says that it’s not right. Then they say they can’t replicate the issue even though they heard it and we told them it’s never been that loud. It’s always a faint sound out of the rear wheel. And they refuse to submit any warranty to BMW because they ride it for 3 or 4 miles and can’t get the noise to replicate even though we can get it to make noise every single time we ride it. It pisses me off because my son is paying for this motorcycle out of his own pocket And I have also bought a motorcycle there.

My all time best experience purchasing a vehicle. Alberto is hands-down the most professional salesman I've ever worked with. After a frustrating start to my day being turned away from a test drive at a local Kawasaki dealer, I rode to San Diego BMW Motorcycles. Alberto greeted me almost immediately upon walking in and took the time to explain the various models that might fit best for my size and riding styles. Within ten minutes of walking in the dealership, I was on the road demoing the new R 1300 GS Adventure. Upon returning to the shop, Alberto was more than happy to walk me through other models to compare and contrast. He's exceptionally knowledgeable on the product and was able to field a number of technical questions. He told me about the various sales and special financing plans available for the season and then I took his card and was on my way feeling absolutely no pressure throughout the process. The professionalism and attention to detail during that exchange stuck around in my mind, and three days later I returned to trade in two bikes (at reasonable values given their condition and age) and rode away on a brand new 2024 R 1250 GS Adventure. Coming from a lifetime of riding sport and sport touring (Kawasaki Concours 14 being my longtime favorite), I never imagined myself owning an adventure bike. But the quality of the BMW Motorrad product is palpable the second you throw a leg over. I could not be more happy that a disappointment at another dealer led me to walk in San Diego BMW Motorcycles. Between the impressive tech suite of the 1250 GSA and the adept support and sales team at the dealership, I feel safe and satisfied in every facet of my motorcycle owner's experience.

Incompetence, carelessness, and inconsideration. If this is what you're looking for, then San Diego BMW is the place for you! There are mechanics and there are parts replacers...these folks are the latter, unfortunately. I got my motorcycle back missing parts, scratched up, and the service wasn't even carried out completely. Troy, the service manager, has such a lack of elementary mechanical/electrical understanding, that he makes up his own theories on the fly that conflict with the laws of physics. 🤣 My 8 year old daughter has a better grasp of basic electrical theory than Troy. Omar unfortunately makes up for what he lacks in execution with anger. (I have a heck of a video where he completely loses his top!) It's my fault for bringing my motorcycle to them. It's clear they've become complacent and accustomed to letting shoddy work go out the door. I gladly paid the bill knowing that I paid to uncover the truth of how arrogant and incompetent this team is. Hopefully others can take a look at my pictures and steer clear so they don't have to be subject to a damaged motorcycle, fake electrical theory from Troy, and Omar's pouting when he gets called out for blowing it. These guys didn't even realize my police bike had a second battery! I know their products better than they do. Who knows what else I'll find when I take the bike apart to inspect everything they touched. What a bunch of kooks.