I couldn’t thank these guys enough for what they did today. They didn’t have to but they saved me from the side of the highway when I ended up getting a flat tire . This is the place to go for any of your services and or getting yourself a new bike!!!! They treat you like family . Hands down the best services

In 2024 I bought a Kawasaki KLX 300SM at Ridersville Cycle, and recently I traded that bike in for a Kawasaki Mule Pro-FXT 1000 UTV. In 2024, I dealt with then owner and head salesman Harold, and found he was fair, honest, and interested in providing the best deal you will find anywhere on such machines, i.e., charging no extra fees whatsoever to run up the actual sale price as EVERY other dealer does to varying degrees. My wife also met and liked Harold. Unfortunately, when I returned to Ridersville looking to trade my bike for a UTV, I learned that Harold had recently passed away, but the dealership still treated me just as fairly as Harold did. It's difficult for me to understand why some other commenters took time to write negative reviews apparently upset about Harold's "small talk" and opinions, but that's human nature I suppose. To those types, I say find a mirror and take a close look at yourself. To everyone I say, if you want the best deal to be found without any BS, as Harold put it to me, then I highly recommend Ridersville Cycle in Berkely Springs, WV.

I brough in my KTM for a software flash that enables quickshifter functionality. Justin did good work installing the feature and missing software updates, despite an odd electrical issue that interrupted progress. The final result was not without problems but Justin made sure I could return on my own schedule and quickly resolved the remaining glitches. Friendly, prompt service, extremely reasonable labor rates and a very good experience overall. I'll be returning for service on my other bikes.

A hidden gem after calling and visiting almost a dozen Can-Am dealers within a 4-Hour radius I stumbled across this place, what a pleasure to work with after dealing with high pressure sales and add-ons from other dealers. Dawn was a pleasure to deal with 2 phone calls maybe 5 minutes total and a quick online credit application and I was done quick and easy. They have a huge selection of vehicles and accessories at great prices plus they saved me nearly $3,000 that other dealers we're charging for Destination Freight and set up Etc. And a big shout out to Jody for saving the day after I messed up and brought the wrong trailer for the bike he gave up his day off to drive 3 hours each way to personally deliver my spider RT I can't say enough good things about the people there.

Reviews and pictures reveal poor after-sales service and the owners attitude. However, if you're willing to travel outside the DMV area, unbeatable prices are available without additional fees. Consider drawbacks: Owners abruptness, failure to return calls, and customer responsibility for follow-ups. Here's my experience with purchasing two Kayo TS90 pit bikes from Ridersville's dealership: I contacted them on a Saturday morning for two units. They asked me to call back in 60 minutes to check if the second bike could be assembled since only one was built. About 12 people were ahead of us, waiting for their vehicle sales contracts to be filled out. While waiting, I inspected the bikes and found one leaking fuel from the petcock at 5 drips per minute. I alerted them, and they replaced the entire tank assembly from another TS90 onto the bike. During the wait, I explored the HONDA|Helmet side of the dealership. One person was eating at their desk, while another chatted behind the sales counter. When I asked for children's gear and helmets, they simply pointed to an area without approaching us, continuing their weekend plans chatter. Upon closer inspection at home, I discovered several problems: The wiring harness for the kill and starter buttons around the front frame was not properly secured, resulting in loose wires. Loose wires were at risk of being struck by the handlebar stop, as mentioned by other online reviewers. The rear shock absorber bolt was loose and not tightened. The metal wire holding the bike in the shipping frame had been cut from the frame but left around the rear axle. One ignition button had a stripped screw and was not adequately tightened. The most significant issue was the incorrect routing of the front brake line, visible in the pictures. This could cause the line to rub and lead to front brake failure. The hose already showed signs of wear from the short distance between the dealership and my house. Only three days later, one bike's battery died. The battery had a 2021 date stamp, indicating it was already two years old when sold in May 2023. I recorded a video showing the battery voltage drop and proved the charging system generated 14V when the engine ran correctly. I was advised to bring the bike back or go to a local dealership. When I mentioned the distance to Ridersville and the age of the battery, I was told they were following the owners instructions and suggested I purchase a battery locally as the best and cost-effective solution. After a second call to the owner, he assured me they would send a replacement battery. Despite it being a week before Memorial Day, I received no response. When I called back on the Saturday before Memorial Day, I was told to call later due to other paying customers. I felt disregarded, and the owner reminded me of the $650 savings per pit bike, implying gratitude for those savings. In summary, if you can accept compromised service and have the skills to thoroughly inspect the vehicle, ensuring proper installation of nuts, bolts, and wiring harnesses, you can benefit from the dealership's fantastic deals. However, if you're uncomfortable with these conditions, be aware that future issues may arise, as other reviewers have experienced problems due to the inadequate pre-delivery inspection. Envision the scenario of your children riding a motorcycle where the front brake malfunctions due to rubbing on the brake rotor, the rear shock suddenly detaches, and gasoline drips onto the heated exhaust, resulting in a fire. All of these issues could arise from the decision to save $650 by purchasing from Ridersville.