If I had to sum up this place in one word, it'd simply be...Rare. The facility itself is simply beautiful. Immaculately kept, and amazing bikes everywhere. I've only really dealt with one person through the entire process, Cory, and he is the reason I chose the word rare for the description. He was there on a Sunday so nobody else had to come in. He is extremely professional, welcoming, knowledgeable, and friendly. Immediately upon meeting him, I felt as though we were long time friends. Now, I wasn't there looking for the most expensive things they had, but that didn't matter to him at all. He took his time and showed me whatever I wanted, and never made me feel rushed or pressured at all. I also had my kids with me, one of which is a wild 6 year old and he went above and beyond to make them feel just as welcome. It's not often you meet someone like him, especially in his position and leading by example. When the decision was finally made, the buying process was extremely simple and fast, and they even went the extra mile as to deliver the bike to me. I drove a little over 2 hours to get there and knowing what I know now, I would have driven 5 times that. I simply can not recommend this place enough. Even though I have another dealership 30min from me, I will gladly return here the next time I'm looking for something.

Give this place your business, you will not be disappointed. The Rahal Ducati team is hands down the BEST. I've never had a buying experience even came close. I purchased a Ducati Panigale V4S from Matt and had a ton of accessories and performance mods I wanted to add. John in parts was unbelievably helpful through the ordering process and made crucial suggestions to ensure the final product exceeded expectations. Justin in service is an absolute miracle worker. There's few places in the country that the same mechanic that does work for a professional race team is applying that high level expertise to maintaining bikes for the average Joe/ weekend warrior like me. I cannot stress how much of a difference this made. He took the time and walked me through everything to expect from the upgrades, what to look out for, and the extra touches he did to ensure longevity of all the mods. I was blown away with the way he went above and beyond with every detail as if it was his own bike. His attention to detail and knowledge of these bikes unmatched. As if that weren't enough, they have their paint protection crew that installed a PPF on all of my unique carbon parts flawlessly. They're well versed in unique wraps and protective films from all the exotics they work with and their experience shows. I've never been more pleased with my service anywhere and it's rare I write a review, but Rahal Ducati is an impeccably ran business on an unbelievably cool new campus with rare hyper cars and bikes all over the place that I would've never expected to see in Indiana. Even if you aren't buying anything, the new campus is worth a visit. Can't recommend this place enough!

I just purchased a '24 Panigale V2 from Rahal Ducati and it was the best buying experience I've ever had. Seriously. Graham and his team are top notch. They didn't even have the bike I was looking for, but they were able to find it and transfer it from another dealer. I worked with Cory for nearly two weeks and not once was there ever a pushy sales tactic or lack of communication. I felt like his only customer. I'm in Tennessee and never even set foot in the dealership. The deal was done 100% remotely, and it immediately felt like I was working with a long time friend. The icing on the cake was when I told Cory about my plans to pick up the bike and he said don't worry about it, they'll deliver it. I'm still picking my jaw up off the floor. Before this, I reached out to a dealer in North Carolina who refused to deliver even if I paid for it. The only person I met from Rahal Ducati was Jarrad, who delivered my bike today. He was absolutely awesome as well. TLDR; Rahal Ducati set the bar so high that everywhere else will be a disappointment.

5/12/25 Update: Looked at my bike a bit further (haven’t ridden it since the service) and discovered the battery & battery cover installed incorrectly and used a screw that was too long. Check out the pic below of the shop rag stuffed in the battery box. They broke or lost an OEM hose clamp and used a worm drive clamp to fix it. The two axle pinch bolts were also loose (not even hand tight). Just a complete awful experience by a Ducati & Piaggio dealership. Original Review: Brought my bike here for the 1st time for a valve clearance check, fork service, and fuel sensor replacement. Picked my bike up on 4/16/25 and when I arrived home, I found a small screw sitting on the bed of my truck, right under the bike (pic of the screw below). That screw was from the airbox cover. Also overfilled the coolant & the handlebars were off center. What else is wrong? I was also billed for a new air filter, which I never asked for and didn’t need. It was not listed on the work order estimate either and I noticed this after I got home. Total bill was over $200 more than the estimate. They did get the fuel sensor replaced & paid for by the extended warranty company, which was nice. Very nice people here, but very disappointed in the quality of work and the issue with the parts. I contacted the service manager and they offered to look over my bike again, but I declined. It is very inconvenient for me to drop my bike off and then pick it up days later. Work should’ve been done perfectly the first time for the $1,428.25 that I spent. I really want to like this place, as it is an awesome facility, but first impressions are huge and I’m unimpressed.

The Rahal Performance Complex is an awesome place that I’ve visited several times and always enjoyed. This is my first Ducati, a Ducati Panigale V2 Bayliss. The Rahal Ducati staff are fantastic, they took great care of me and made the entire buying experience incredibly smooth. They go above and beyond to ensure you have the best experience possible.