Took our 2021 Entegra Qwest motorhome to Burdick’s RV Center to have the OEM slide system replaced with a Vroom slide system. Service manager Angelo was great! He was very accommodating (suggested we Boondock at their facility… we were coming from the Albany, NY area…). On arrival we were able to plug in to a 30 Amp service providing electricity for our overnite stay. Angelo also spent time with us the next morning and answered all our questions prior to the installation. Everyone at the dealership from Chris who checked us in to Lyn who actually performed the slide installation was friendly, helpful and extremely courteous. When our install was completed (a day and half later as promised!) Lyn personally walked us through the installation, demonstrated proper operation and reviewed routine maintenance. All in all we are very satisfied with the work done by Burdick’s RV center. It is clear why they are one of only eight authorized Vroom installers nationwide. Full disclosure… the Vroom upgrade is a pricey proposition. However, it is head and shoulders above the OEM equipment and for us the peace of mind and reliability it will provide makes it worth every penny! After over a year and a half of struggling and worry over the OEM system, for us Vroom was the thing to do, and Burdick’s was the right choice to have this important upgrade completed!

I must say Burdick's RV Center is a top notch company. Everyone there was so nice to deal with, if you are looking to have your Schwintek slides upgraded to the Vroom System and you are in the Northeast look no further. My wife and I decided we had enough of the "S"-tek system and called and spoke with Angelo and got scheduled with in 3 weeks, however we had an issue with our Toterhome and had to reschedule our appointment. Angelo was great about the rescheduling even though I know I messed up his schedule, he was able to get us back in within 2 weeks. We dropped our Toterhome on a Sunday and on Thursday they called and let us know both slides were completed and we could pick it up Friday. Yes I will say it wasn't a cheap upgrade but, after spending quite a bit of money on our "S"-tek's it was time to upgrade both slide to the Vroom Slide System. The staff at Burdick's Rv were upfront, honest and great to work with. I wouldn't hesitate to recommend anyone to Burdick's Rv Center. They are located less then a mile off interstate 81 and so easy to access with large Rv's. Like I said before if your in the northeast and looking to upgrade the "S"-tek slide system to the Vroom slide system call Burdick's you won't be disappointed. My wife and I would like to thank the entire staff at Burdick's for all their efforts.

Stopped for a mid-trip repair that turned out to be tricky and involved my airstream dealership in MI. Our technician, Lyn, went above and beyond to get the repair done. He simply kept working, working thru the repair until success was achieved . And he was supported by a very able team. The Burdicks treat their employees really well, serving complimentary breakfast and lunch once a week. Lyn told us he got his first raise 3 months after he started! The Burdick’s customer service is what every business should strive for - friendly, professional, knowledgeable and caring. They care about their customers and employees. This place overflows with pride in their service.

Sean at Burdick’s was the best to deal with of the 4 ATC dealers I contacted. He answered my complicated questions and worked with me to get the deal where I needed to be. I travelled 2000 miles to get the RV.

We had a fabulous experience purchasing our camper. We had purchased a camper before from a different dealership and it was refreshing as there was no pressure, no sales pitches and honest answers to my questions. They went above and beyond with the camper inspection before it was delivered. The walkthrough was thorough and informational. We didn’t buy the most expensive camper on the lot, but they treated us like we did. I would buy from them again, even with the dealership being over 2 hours away from me.