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We are extremely disappointed with our experience at Jay Hatfield. Our 2023 Polaris Ranger—purchased brand new from them—has had shifting and transmission issues from the very beginning. We’ve now had it in the shop twice for repairs, and both visits took over six weeks. The communication during this most recent repair was terrible from start to finish. Days would go by without any update, and when the store manager was out for a personal issue, my husband’s calls for information were repeatedly avoided or went unanswered by the general manager. One manager even made an unprofessional comment suggesting that if we continued having issues, we should “break it so bad that it would be totaled,” which was completely inappropriate and concerning to hear. And add insult to injury, after having our ranger for 6 weeks they couldn’t even return it to us in a timely manner, we were going to have to wait 4 days for delivery. The only positive is that they didn’t make us pay a $50 warranty fee, after we paid it the first time we had it in the shop. On top of that, the work ethic seemed incredibly slow. What should have been a straightforward warranty job dragged on far longer than expected, with mixed explanations when someone did speak to me, no follow-up, and absolutely no sense of urgency. I expected much better professionalism, communication, and transparency. Unfortunately, this dealership fell short on all three. We won’t be returning, and I cannot recommend them based on our experience. Update: was walking around our ranger today, and noticed that the plugs for the door hinges are gone on the passenger side, not sure why the doors were off to fix the transmission?
We have bought 2 machines from them, so I thought we were getting good service. The second machine ($27k we spent) had an upgrade on tires (already on the machine we didn’t ask for), but they didn’t give us the factory tires with the sale of the machine. We realized this and asked for them or another set. I have an itemized bill and the upgrade was about $2k (spacers, nuts, the tires etc). We are having a hard time getting into the machine and they said they could only give us a “discount” on new tires. We will never buy an another machine from them again. You sell 500 units a year and can’t afford to give us $1,200 in tires that were ours to begin with that you probably sold to someone else for a profit. Shame on you!
Every single employee treated us the way it used to be. Acted as a friend and like they truly appreciated us being there. Don't see this much anymore. Great job!
They was AWESOME, each everyone was so helpful and made it happen for us and made it so easy. Katelyn King and Caylin was great. So helpful. From sales to financing, to the guy's in the shop was so patient and helpful. Never rushing or bothering us. When we made our minds up,,,, it was let's get it for you and wow. It was done. Thanks to each and everyone of you. We will be back.
I will not be back here even tho i live in joplin . Dropped my Yamaha atv off with nathan to have a valve adjustment and diagnostics . (and no i didnt buy it here, is that not ok to still have service ?) After a week of no call or info from them i call and they say they havent touched it yet .. waited another week and called in and still hadnt touched it on thursday . I get a call and said all done the next day $450 for a valve adjust .. i thought i had an appointment ... For that wonderful experience you couldnt even attach the trim / fairings back correctly ...
Click on our GET PREAPPROVED link for a 60 second preapproval without your social security number or date of birth!!
Jay Hatfield Motorsports of Joplin works with financing partners to help buyers secure loans for motorcycles. Contact Jay Hatfield Motorsports of Joplin to ask about current financing promotions, available lenders, and whether pre-qualification is available. You can also use Searchshop's built-in payment estimator on any listing to model monthly payments before reaching out.
Jay Hatfield Motorsports of Joplin is located at 508 N Rangeline Rd. , Joplin, Missouri, 64801. They serve buyers in Joplin, Missouri and surrounding areas.
Jay Hatfield Motorsports of Joplin specializes in motorcycles. Browse their full inventory on Searchshop to see all available listings with year, make, model, photos, and pricing.
You can contact Jay Hatfield Motorsports of Joplin through the contact form or reveal their phone number on their Searchshop profile page. Include the year, make, and model you are interested in for a faster response.
Buying a motorcycle from Jay Hatfield Motorsports of Joplin in Joplin, Missouri? Follow this checklist before you commit.
Verify the title and VIN
Check the VIN on the frame, engine, and title to confirm they match. Run the VIN through a motorcycle history report. Jay Hatfield Motorsports of Joplin should be able to provide documentation for any bike in their inventory.
Check the fork seals and bearings
Look for oil weeping down the fork tubes — a sign the seals need replacement. Grab the front wheel and push/pull firmly to check for play in the steering head bearings.
Inspect the chain and sprockets
A worn chain will have excess slack and the sprocket teeth will look hooked or pointed instead of rounded. Chain and sprocket replacement runs $200–$500. Factor that into your offer if it's needed.
Check tire age and tread depth
Look for the DOT date code on the sidewall — tires over five years old should be replaced regardless of tread. Tires are a safety item, not a cosmetic one.
Take a test ride
Confirm the clutch engages smoothly, the brakes feel firm, and the bike tracks straight at speed. Listen for valve noise, exhaust leaks, or electrical issues. A short test ride catches problems a visual inspection misses.
Motorcycle loans are typically shorter and more affordable than RV or boat loans. Here is what to know before financing through Jay Hatfield Motorsports of Joplin in Joplin, Missouri.
Typical Loan Terms
36 to 60 months is most common for new motorcycles.
Down Payment
10% is typical. Some lenders offer zero-down for qualified buyers on new bikes.
Pro Tip
Get pre-approved by your bank before visiting Jay Hatfield Motorsports of Joplin — it gives you a rate to compare against dealer financing.
Manufacturer financing programs (Harley-Davidson Financial, Honda Financial, etc.) often run promotional rates. Compare those against your bank or credit union. Ask Jay Hatfield Motorsports of Joplin what manufacturer promotions are currently available.
Jay Hatfield Motorsports of Joplin is a motorcycle dealer in Joplin, Missouri listed on Searchshop. Browse their full motorcycles inventory, view detailed photos, compare prices, and get in contact directly from this page. Searchshop aggregates motorcycle dealer listings across the country so you can compare stock and pricing in one place before you visit or call.
Buyers in and around Joplin, Missouri can browse the full inventory at Jay Hatfield Motorsports of Joplin, read verified buyer reviews, and reach out through the contact form on this page. Each listing at Jay Hatfield Motorsports of Joplin shows year, make, model, condition, mileage or hours, and current asking price. Use the monthly payment estimator on any listing to model financing before stepping on the lot.
The inventory at Jay Hatfield Motorsports of Joplin is updated regularly on Searchshop. Each listing shows high-resolution photos alongside the year, make, model, trim, and price. Mileage, condition notes, and available options are listed on each vehicle detail page. A built-in loan calculator lets you estimate your monthly payment based on purchase price, down payment, and loan term before you call or visit. Save listings you like to compare them side by side. If a unit you are interested in is no longer showing, contact Jay Hatfield Motorsports of Joplin directly — dealers often have incoming trades and new arrivals not yet listed.
Buying from a local motorcycle dealer in Missouri has practical advantages. Local dealers handle state title, registration, and sales tax in-house. Warranty and service work are easier to coordinate nearby. Local dealers carry inventory suited to the region — motorcycles suited to local roads and conditions. Visiting in person lets you inspect and test ride before you commit. Use the Searchshop dealer directory to compare Missouri motorcycle dealers by city, brand, or inventory.
Use the contact form on this page to ask about a specific listing, request more photos, or schedule a visit. Include the year, make, and model for a faster response. Ask about trade-in valuations, financing promotions, and upcoming inventory. Jay Hatfield Motorsports of Joplin is in the Searchshop motorcycle dealer directory serving Joplin, Missouri and surrounding areas. Browse other motorcycle dealers on Searchshop to compare inventory and pricing near you.
Many motorcycle dealers accept trade-ins as part of a purchase. Contact Jay Hatfield Motorsports of Joplin directly to ask about their trade-in program, how they value trade-in units, and how a trade-in would apply toward your next motorcycle purchase.
