The new sales person, Joe, is great. Very helpful and responsive. I had a rush order of a new dinghy I wanted to have for my summer sailing trip. There were a few hiccups but Joe has done everything he could to make sure it worked out.

Dude! Waypoint Marine Group is super duper great! Seriously, Waypoint Marine is a really great company to work with. I have a boat that got flooded and sat for about a year, I was told by other mechanics and repair shops that it was a lost cause and should just buy a new boat (from them). The repair shop at Waypoint helped me understand the scope of work it would take to get the boat running and reliable in a very clear and precise way. Waypoint was able to get the boat detailed (interior and exterior) and back to great condition. Lastly they have dry storage that they help set up so I'll avoid a repeat of this whole fiasco in the future. I'm really stoked I found Waypoint Marine and really look forward to working with them in the future.

I am so glad that I went to Waypoint Marine for my boat repair. My friends and I co-own a 1984 Carver 3227. We had bought it used without a marine survey. It was in working condition but it quickly started to have problems. One of the engines even stopped. We took it to Waypoint Marine and after 2 hours of estimating, they gave us a bid for the work. It was 1/3 of the price that we got from another Marine repair shop and Waypoint had the best reviews so we selected them. Their estimated hours, approach to the diagnosis and transparency about the repair were all 5 stars. The boat ended up staying with them a little longer than anticipated because one of the manufacturers of one of the boat parts was delayed in shipping it. There was great communication the whole way through though and even though they were working through the holidays, the pandemic and with the impacts the vaccine distribution is having on our distribution networks, I am very happy with the work done. Our boat is back to full working order and if I have any future boat work, I would definitely return to Waypoint Marine. We worked with an associate named Carly who was also great at responding to my questions and keeping me informed. Thanks Waypoint team for your support in fixing our boat and helping to educate me on how to maintain it.

We‘ve had the pleasure of storing our boat with Waypoint in the dry stack over the past couple summers, and would definitely recommend it to others. The storage costs are reasonable compared to other dry stacks and the quick turnaround time for water drops enabled our busy family to get out a lot on the water. The staff is very friendly, responsive, and accommodating - for instance, our boat was too small to fit lengthwise on the lift truck so they improvised another technique to get it in the water. We also had some minor repairs done and bought a trailer through Waypoint, both of which went smoothly and were reasonably priced.

Absolutely terrible customer service! I’ve been leaving messages there for two days…..no return phone call. I’ve literally tried calling no less than a dozen times in the last two days. Finally someone answers in the service department, and I ask if they still sell parts he said it’s not his department, didn’t seem to care that the parts department doesn’t call people back and when I asked yo speak to someone who does care he hung up on me. No way to run a business!