I recently purchased my BMW 5 series from RallyE BMW. Mr George Javier was my sales rep and he was fantastic. He helped me build and order my car from scratch (because I am picky) and followed through with me on the process. He told me to download the app and I can track my car and even so he kept me updated. The process was smooth and easy. Friendly and CLEAN. Dealership was out of my way since I live in the city but it was very simple on how to get there. Once I was notified to take delivery of my new car I was greeted by Ms Suada. She took me to my car and explained EVERYTHING about the car to me. She was super friendly and knowledgeable. Days has passed over the weekend after my purchase and George still reached out to see how everything is doing. I recommend RallyE BMW to anyone looking for a brand new BMW! Thanks Team!

After driving an Audi over the years, I can honestly say that choosing a BMW with Andy Fequiere at Rallye BMW in Westbury NY has been one of the best decisions we've ever made. Our previous experience with the Audi dealer in Great Neck was nothing short of frustrating, the service was impersonal and misleading, the process was exhausting, and it left us regretting the decision to ever drive an Audi. Walking into Rallye BMW was the complete opposite. From the very beginning, Andy changed our entire perspective on what a true luxury car buying experience should feel like. Andy was recommended to us by one of his former colleagues, and from the very first conversation, we never once regretted stepping into BMW. He took the time to understand our needs, worked with our budget, and never once pressured us or tried to upsell. His professionalism, deep knowledge, and genuine care made both my husband, my son, and me feel so valued throughout the process. It was all about finding what was best for us, not just making a sale. What impressed us most was how seamless everything was. Within two days, Andy had the deal finalized. When we sat down with the finance manager, the experience still didn’t feel transactional. They explained everything clearly, respected the fact that we understood cars, and didn’t push unnecessary add-ons. That level of honesty and transparency is rare in this industry. The dealership itself was spotless, welcoming, and organized, which only added to the overall experience. They gave us a fantastic trade-in value, Andy took care of our insurance transfer, returned our old plates, and even went above and beyond by picking up an extra key we had forgotten at home. When it came time to picking up our new car, it was delivered sparkling clean, exactly as promised. But beyond the transaction, what stood out most was Andy himself. He doesn’t just know cars, he knows people. He treats his clients with respect, patience, and genuine care. Watching how he interacted not only with us but also with his colleagues and other customers made it clear that this is who he is at his core: professional, consistent, and client-focused. This experience didn’t just result in a beautiful new car for a birthday, it built a relationship. We can confidently say that after years of dealing with other luxury brands, BMW with Andy has set a new standard for customer service. It’s been a week since we drove off in our new BMW, and every time I get behind the wheel, I’m reminded that choosing Andy and Raleigh BMW was the best decision we could have made. If you are in the market for a BMW, I cannot recommend Andy enough. He truly redefines the car-buying experience.

I had a wonderful experience working with Bert at BMW. He was very helpful, kind, and patient throughout the entire process. I really appreciated how he took the time to explain everything clearly and never made me feel rushed into a decision. His professionalism and genuine care made the experience smooth and stress-free. I highly recommend Bert if you’re looking for great customer service!

⭐⭐⭐⭐⭐ Luxury meets performance! Just picked up my new BMW X5 from Rallye BMW and couldn’t be happier. The entire team was outstanding—helpful, professional, and made the process smooth and stress-free. Andy, my Client Advisor, was attentive and knowledgeable. Shronda, the Business Manager, guided me through financing with clarity, and Suada, the Product Specialist, explained all the features in detail. No hidden fees, no pressure—just honest, flexible service. The dealership is spotless, and they worked around my schedule. I also want to give a shoutout to Carol, my Service Advisor in service, who always takes great care of my X3. Highly recommend Rallye BMW for anyone looking for an exceptional experience!

I am sad and disappointed to write this. I have been a loyal customer of this dealership for many years—before you moved to your current location and well before you became the large business you are today. I’ve always appreciated the level of service I received in the past, so it truly hurts to see how things are run now. Recently I brought my car in to address ongoing engine coolant issues. After a long battle to resolve this problem, I was shocked when my vehicle was returned to me in an unacceptable condition. The interior was filthy, with white residue all over the doors, dashboard, and seat belt areas, as if the car had been left open in the snow. My car did not look like this when I brought it in. After working a 24-hour shift, I didn’t have the energy to argue, but even after asking for the car to be cleaned, it was still returned in a dirty condition. I’m frustrated and confused about how this level of service is considered acceptable. I expected better, and I hope you take this feedback seriously