I went to this dealership on 15 November the car I was looking for wasn’t there I spoke with Kyle and Kyle said he would have it there next weekend and this guy in a cowboy hat came up and Himself said his name was DJ he said if Kyle couldn’t help me that he would we left for the day came back on November 22. DJ was outside speaking with other customers gave me his card told me the car was ready and I could test drive it when you got the keys brought them to me. Me and my daughter test drove the car. I came back. He was with other customer And then he was multitasking with myself and the other Customer. DJ was done with the other customer came to us told us about the car was honest about everything tried a few times to sell me an extra extended warranty, which I totally understand cause things happened to cars. I was very impressed with his honesty. I was very impressed with his Professionalism, His kindness, Truly seem sincere and one of the best for me for what I was looking for I was impressed with Bob Allen Ford in Ottawa, not only because of Because Kyle was just not nice kind and professional also they was not pushy. They listened they were professional and most of all. I thought the honesty was the best of all if you’re looking for a car go see DJ at Bob Allen in Ottawa he’s the one with the cowboy hat you can’t miss him. Thanks, DJ by the way I’m loving my car and I named her blue lightning, I was sad to see Pearl go, but I hope she gets with someone who takes as good care as her as I did. I just thought it was time for an upgrade and I love the ST line and my blue lightning is great again thank you for your honesty, your professionalism, your kindness, and not being a pushy salesman truly appreciated at all again if you want to get a car with an honest person go see DJ at Bob Allen in Ottawa

The best car buying experience I’ve had. DJ was outstanding to work with from start to finish—knowledgeable, transparent, and never pushy. He made the process easy and actually enjoyable. What really impressed me was how far he went out of his way to help resolve a concern I had—well beyond what I would expect from any dealer. That kind of service is rare. I would 100% recommend DJ to anyone looking to buy a car. Truly a top-notch experience!

I had a great experience buying my Explorer with DJ. He was very personable and knowledgeable, but never pushy. He put my mind at ease from the very start, and went over and above with the amount of time he spent explaining all the features on my new vehicle. I will definitely recommend him to my friends and family!

If you don’t read my entire review, please know this: my experience at Bob Allen Ford was exceptional and I highly recommend them! From the moment I walked in, it was clear the entire staff works together as a true team. They support one another, and I’ve never seen a dealership operate this way. It made a lasting impression. I worked with Mikela, Sales Manager. Buying a car can be stressful for me — it’s a major financial decision — but she made the process feel steady and manageable by listening carefully and keeping things moving without pressure. I took my time with this purchase, returning multiple times to test drive vehicles, compare trim packages, and consider new versus used. Each visit helped clarify what I wanted, and Bob Allen’s pricing and transparency consistently built my trust. On the day I purchased my vehicle, Mikela asked me to come in to see a car she had lined up for me. I assumed it was just another test drive to narrow down — but it wasn’t. It was The. Perfect. Car. I think I heard angels singing from the sky. Or maybe it was just Enya playing on that 12 speaker car stereo :) Every detail I cared about was there, and it quickly became clear this was the right decision for me, meeting all my wants and needs. What stood out most was the care and intention Mikela took in understanding what I wanted — and delivering it without pressure or theatrics. I’ve never had an experience like this when buying a vehicle…. It felt like I was family. The vehicle exceeded my expectations. It was exceptionally low mileage for its age, clearly well cared for, and priced well below comparable options I had seen elsewhere. Today I’m the proud owner of a car I love that’s also reliable. Before I left, Mikela took the time to walk me through the car, explain features, help set up the FordPass app, and make sure I felt confident driving away. She made it clear I could reach out anytime with questions, which meant a lot. If you’re thinking about buying a new or used vehicle, START at Bob Allen Ford — it will be your last stop. They truly live their motto: “It’s the dealer that makes the difference.” Thank you to the entire Bob Allen Family, all the staff who helped me and visited with me, making me feel so welcome and informed, and Mikela for walking with me through the process! THANK YOU, THANK YOU, THANK YOU!

I had an excellent car buying experience here. I had been eyeballing a certain type of truck for awhile, and when I got serious about buying one, I went to Bob Allen Ford to peek in the windows and test drive one. DJ "the Cowboy" was the salesman who came out to answer my questions and set me up with a test drive. He was very easy to deal with. Never a bit of pressure to buy or upsell me on anything...I just drove the truck, and walked away, and told him I'd be in touch, and that was fine. The above and beyond part came a few days later when I was up late at night looking at options online, and I realized that I really wanted the nicer "Lariat" model, and they didn't have any of those on the lot, so I sent him an email at 10:30pm to see if he could get one from another Bob Sight lot, and i expected him to see it the next morning...but he answered me 5 minutes later that night! The next morning, he had found 3 of them, and the only question was, "what color?" The truck i wanted was there later that day. There was still no pressure to buy it. But I did. The buying process was super easy. I got a reasonable price for a brand new truck, and really felt like I was talking to a buddy of mine, and not someone trying sell me something. He also was able to get me some accessories purchased and installed cheaper than I could've found anywhere else. He truly bends over backward to make the experience as good as it could possibly be. I have absolutely no regrets with the entire experience, and if you're looking for a Ford, I'd send you to DJ and Bob Allen Ford in Ottawa in a heartbeat.