Very happy with my experience buying an F250 at Beach Ford. Selection and price was great along with great sales support. They made it easy, simple and quick to purchase. Best experience ever buying at a dealership. Chris and Mike did a great job with everything - were very knowledgeable and easy to work with and explained eveything. Would definitely buy there again and recommend highly.

I am beyond disappointed and angry with my experience at Beach Ford. I literally just bought this truck, advertised as Certified Blue Pre-Owned, and brought it in for service due to a misfire. Not only was I quoted nearly $2,000 for spark plugs and wires, but I was also forced to pay a $170 diagnostic fee just to be told something that should have been caught or fairly addressed on a certified vehicle. That repair quote is absolutely outrageous. This is a $400–$500 job at most. To make sure I wasn’t crazy, I called multiple other Ford dealerships in the area. Every single one of them laughed at the quote and said they could do the exact same repair for about one quarter of the price. What makes this even more infuriating is that I am active duty military, and Beach Ford proudly displays pro-military and “Go Navy” signage around the dealership. If that support were genuine, they wouldn’t attempt to gouge customers, especially service members, on basic, routine repairs right after a purchase. It feels like a blatant attempt to take advantage of someone they assumed wouldn’t know any better. A certified vehicle should not immediately have a misfire, shouldn’t require a paid diagnostic right after purchase, and definitely shouldn’t come with a predatory repair estimate. This experience completely destroyed my trust in their service department. I will not be returning, and I strongly recommend anyone—especially military members—get a second opinion before agreeing to any work here. The only good part of the experience was seeing the mystichrome RTR mustang they had in the waiting area for sale. Although, it looks like they will be sitting on that for a while because some genius thought it would be a good idea to option out an enthusiast build like this with an automatic transmission, when every single previous mystichrome/mystic in existence was manual. As a current owner of an original 96 mystic, this build was a bit blasphemous in my opinion.

Emily Scott had excellent customer service, she had a positive attitude, she could tell which vehicle I was more excited about. I only asked for 1 thing that I wanted in the vehicle and she was able to make my wish come true! She took the time to show me how everything worked inside the vehicle. She went above and beyond!! Also a thanks to a family member of mine and another staff member of Beach Ford named Colin for referring me.

Jaurice’s customer service was truly a breath of fresh air. These days, it’s not always easy to find someone who genuinely cares about what they do, but that was definitely not the case with him. He went above and beyond, followed through on everything he said, and made the entire experience smooth and stress free. Even though we were at the dealership late, he never once made us feel rushed or like he was eager to head home. He took his time and made sure I was completely taken care of. Beach Ford, you truly have a gem on your team!

AJ delivered supreme customer service! He listened to my wants and needs and found the perfect vehicle for me-Ranger 4x4 SuperCrew XLT. Although he was working with me to assist another salesperson, he handled my deal from introduction to delivery as though I was his customer. I will refer anyone looking for a vehicle to AJ!