I purchased a 2010 Nissan Maxima from 112 Auto Sales on December 21, 2025. I began reporting issues with the vehicle on December 23, 2025, just two days after purchase. After the sale was finalized, I was later informed that the vehicle had an airbag sensor issue that needed to be repaired—information that was not disclosed prior to signing or purchasing the car. Despite making multiple phone calls, sending emails, and leaving messages, I did not receive any response or resolution regarding the repair until January 2, 2026. At that time, I was only told to bring the car in. After explaining my work schedule and how difficult it was for me to travel that far with my children, no accommodations or alternatives were offered. On January 10, 2026, at approximately 5:30 PM, I was driving on the Meadowbrook Parkway with my four children in the vehicle. Traffic was light, and I was traveling at approximately 18 miles per hour when another vehicle suddenly cut in front of me. As I attempted to slow down, I realized the brakes went straight to the floor and the car would not stop. I began screaming in panic, not knowing what to do, and ultimately crashed into the rear of another vehicle. Thankfully, the other driver was able to leave with only minor damage. My vehicle, however, was totaled. The airbags deployed, causing me to suffer airbag burns, as well as severe neck and back pain. My children and I were transported to the hospital and evaluated. This experience was extremely traumatic. I am now afraid to drive, I am experiencing nightmares, and I have been unable to sleep. I repeatedly relive the moment—shielding my daughter who was seated in the front passenger seat and pulling my children out of the vehicle while fearing it was on fire due to the smoke from the airbag deployment. My children are traumatized, and the emotional toll on my family has been overwhelming. Following the accident, I also had contact with a representative from North Shore Equities, who was extremely rude and insensitive. She stated that she did not care because she “didn’t sell me the car,” which was both dismissive and distressing given the severity of the situation involving my children. Additionally, the owner, Tom, was highly insensitive and non-empathetic throughout our interactions. He repeatedly stated that he would call me back but never did. At no point did he offer a sincere apology or express concern for my well-being or the safety of my children. Instead, the primary concern appeared to be retrieving the vehicle rather than addressing the fact that a defective and unsafe car had been sold to my family. This has been a horrible and deeply traumatizing experience. The lack of accountability, empathy, and basic human concern shown by 112 Auto Sales and North Shore Equities has only compounded the trauma of the accident itself. No family should ever be placed in this position.

I love this dealership. John and Tom made me feel like family. The process was quick and easy no problems and help around every corner. The deals and prices were fair. Go check them out!!!!😁I a definitely a satisfied customer. 😌

Purchased a Nissan Maxima and I love it. Tom made everything extremely smooth and efficient. When the first vehicle didn’t work out he quickly got us into something else. He was very understanding with our situation and what we were able to afford. Jesus Who I first work with didn’t have much understanding of how much any of the vehicles were and what we were able to get into also was not in office the day of our purchase so we had to finish the deal with someone else But they made sure that the deal went very smoothly. The mechanic/assistant he On the other hand is very rude, giving blind answers most of the time But all in all my experience was great!!

They are the crookedest car sales in the business. All their cars have serious problems, They don't have legitimate Carfax. They promise that will fix the car but never do. They sold me a wreck that was in an accident but claimed it was not. That I was a disabled veteran did not matter. They also sold a wreck to Christina and promised to fix it but never did.

I want to say that I am so happy to have been able to buy my new "used" car a 2014 Ford Explorer XLT .. It is a "buy here pay here" car dealer that have been in business for 27 years .. I happen to be rebuilding my credit at the moment .. I was able to be approved instantly and now I am rolling .. the whole process was seamless with the owner, Tom, and the salesperson I dealt with was John .. who all made me feel very comfortable and offered me gap i surance and compketely steered in in the right direction with this purchase .. I feel like I'm in a new car .. it is in mint condition and I recommend them highly for their niche of "buy here and pay here" and also they've regular fiancing as well .. God bless and keep on driving!